Some of us pay way too much attention to the track-shipment function for e-commerce purchases, watching our parcels stop in exotic places we’ve never visited (like Avenel, New Jersey!), and riveted by the real-time trackers that say the package is just four stops—no wait, three stops—away.
We might glimpse the UPS or Amazon driver when they deliver, but what about the workers who plucked it from the warehouse shelf and packed it? Or who loaded it on the truck? And how did it manage to get to us so quickly (or slowly)?
To find out, on a recent Thursday, we visited a warehouse in Brooklyn where a third-party logistics (3PL) company, Ship Essential, has a unique approach to same-day delivery. We wanted to see how they do it by ordering an item and following its journey from their warehouse to our Manhattan apartment.
Keep reading here.—AAN
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