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Peloton’s decision to outsource its manufacturing could help the company refocus.
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Morning Brew July 14, 2022

Retail Brew

Wunderkind

Hey there. With mentions of that dreaded “R” word becoming more widespread, we’re turning to you, dear Retail Brew readers: What do you think is one essential step retailers should take to prepare for a possible recession? Drop us a line in the inbox.

In today’s edition:

Jeena Sharma, Glenda Toma

MANUFACTURING

Work it out

Peloton bike machine Francis Scialabba

Months after stepping back from plans to open a US factory, Peloton announced earlier this week it will start outsourcing the manufacturing of its bikes and tread machines to Rexon Industrial, its Taiwan-based manufacturer, to recover financial losses.

  • Peloton also hopes to streamline its supply chain. “We believe that this, along with other initiatives, will enable us to continue reducing the cash burden on the business and increase our flexibility,” CEO and president Barry McCarthy said in a statement.

Don’t sweat it: Mike Simoncic, managing director at Alvarez & Marsal Consumer Retail Group, agreed that the move might actually help Peloton navigate a challenging supply-chain environment. “Turning over…the actual manufacturing of the equipment makes a lot of sense, because you’re going to lean on a third-party partner, who actually has more scale,” he told Retail Brew.

Zoom out: The timing also makes sense, Simoncic noted, as Peloton shifts its attention from manufacturing to enhancing its membership service—something CNBC also noted has appeared to be McCarthy’s focus to get the company back on track.

  • Peloton hiked the price of subscription to $44—up from $39—earlier in June.
  • The company is also trying a model that lets consumers rent its machines for a flat rate to boost demand.

“Peloton’s competitive advantage is more in the user experience,” Simoncic said. “The focus needs to be more on the user-experience content generation and retention and growth [of] subscribers. I don’t think the in-house manufacturing is where they need to differentiate.”—JS

        

TOGETHER WITH WUNDERKIND

Accelerate your revenue through loyalty

Wunderkind

Are customers falling out of love with your brand? Low customer engagement due to a lack of personalization in your one-to-one messaging could be the problem. 

Wunderkind is here to help you captivate your fans and drive unmatched revenue.

Wunderkind’s 2022 Consumer Outlook Report lays out simple, actionable steps for creating customer loyalty opportunities that increase revenue:

  • Emphasize core values. When they’re central to your messaging, customers notice, connect, and align with your brand.
  • Consider personalization and custom experiences. Invest in retention using one-to-one messaging and reactivation using first-party data to grow your audience. 
  • Stay relevant. Using first-party data, strategic segmentation, and personalized messaging is the best way to reach and keep your most valuable customers.

Above all, put honesty and transparency first. Create authentic experiences that stand out from the crowd. 

Get the full report from Wunderkind here.

FOOD & BEV

Meat your maker

Meat your maker Illustration: Francis Scialabba, Photo: Upside Foods

While most cultivated-meat companies are betting on reproducing the most popular proteins in the world, one Australia-based startup has a different idea. Vow Food wants to bioengineer entirely new, better forms of meat. Emerging Tech Brew’s Dan McCarthy has more deets:

“We can just invent entirely new types of meat that are going to become as abundant, well-recognized, and well-understood as a Cheerio is, 80 years in the future,” Vow founder and CEO George Peppou said in June during a talk at New Harvest, an annual cellular-agriculture conference.
Vow announced its first brand—a cultivated-quail product dubbed Morsel—in May, and pending regulatory review, it will be available at one high-end restaurant in Singapore later this year, Peppou told us. It also just finished building its first factory in its hometown of Sydney, which will produce Morsel. Peppou declined to share exactly what Morsel’s made of, but told us that up front you get some “umami, roasted chicken” flavors before it melts in your mouth “like a beef brisket” and concludes with some “seafood notes.”
Cultivated meat is still unproven at scale, and right now, it’s only legal to sell in Singapore. But the space is drawing more and more investment as the industry pushes for regulatory approval in the US and elsewhere: Since 2020, investors have poured at least $2.4 billion into cultivated-meat startups. McKinsey predicts cultivated meat could be a $25 billion industry by 2030, accounting for as much as 0.5% of the world’s meat supply. Even so, some experts are skeptical that the industry will ever be able to scale and compete with traditional meat producers.

Click here to read the full story on Emerging Tech Brew.—GT

        

TOGETHER WITH ADROLL

AdRoll

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TOGETHER WITH BLACK CROW AI

Black Crow AI

Snuggle up to these stats. To battle rising ad costs and lower conversions, Bearaby installed Black Crow AI’s plug-and-play machine-learning platform on their website. Using their new audiences from Black Crow, Bearaby saw a 100% increase in ad conversions and a 120% increase in ROAS. Check out the full story.

SWAPPING SKUS

Today’s top retail reads.

Unsnapping the Gap: How the Gap lost its groove. “The Gap’s failure is all about its lack of leadership," said Mark Cohen, director of retail studies at Columbia University’s business school. “They had a brilliant period of growth and popularity, which they frittered away.” (CNN)

Adapt and conquer: The founder of the new adaptive-fashion marketplace, Adaptista, sees huge potential in the space. (Vogue Business)

The ties that bind: Here’s why there’s “unprecedented” growth in the menswear market. (Business of Fashion)

to brand loyalty: Building trust with consumers during Black Friday, Cyber Monday, and beyond starts with honesty and authenticity. Wunderkind’s Market Outlook Report breaks down ways to drive customer loyalty and increase revenue. Get the insights here.*

*This is sponsored advertising content.

WEBINAR

Together with Insider Intelligence

Together with Insider Intelligence

Is your brand ready for the metaverse? We discuss why you should be thinking about this virtual space now—before your competitors do!

Watch the free on-demand webinar now.

WHAT ELSE IS BREWING

  • Wholesale prices increased 11.3% YoY in June, as energy costs sent the number rising close to record levels.
  • Fast Retailing, which owns Uniqlo, believes its full-year profit will hit a high this year, partly due to sales around the world more than making up for a dip in China.
  • Smashbox, the cosmetics brand, announced it would exit the UK and Ireland.

NUMBERS GAME

The big numbers you need to know.

There are few things that unite consumers as much as a good sale, and that seems to ring true for Prime Day this year. The two-day event pulled in a whopping $6 billion on Tuesday alone, according to Adobe’s Digital Economy—making it the biggest online spending day of 2022 so far.

  • In all, Amazon said it sold 300+ million items during the event and called it the biggest Prime Day ever.
  • Total online sales for Prime Day were just shy of $12 billion this year, per Adobe Analytics, up 8.5% from 2021. 

Up, up, and away: The average order value on day one increased 13.1% this year, compared to 2021. Meanwhile, retailers that offered curbside pickup saw their conversion rates up by 11.8% YoY, which also boosted the likelihood of a purchase in comparison to an average day in June.

And while many categories offered good deals, there were a few that had better discounts than others. 

  • Toys topped the list, with discounts of 15.4%, followed by apparel at 11% and electronics at 6%.

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Written by Jeena Sharma and Glenda Toma

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