Driving volume growth at a big CPG is sort of like crafting the perfect concert setlist: You have to strike the right balance between new material and the classic hits—and perform them both with gusto—to really please the crowd.
The strategy of looking to the future without ignoring the core products on which the company was built is one reason why Unilever has notched four consecutive quarters of volume growth, while many CPGs are flat or declining, Herrish Patel, president of Unilever USA and CEO of personal care North America, told Retail Brew.
In Q3, the company’s sales rose 4.5%, with volume up 3.6%. Sales for its personal care segment—which includes brands like Dove, Degree, and Axe—grew 4.4% and volume increased 3.1%, as Dove secured double-digit growth with help from new innovations. Earlier this year, the company introduced Dove whole body deodorants and serum-infused body wash—products with slightly elevated price points that are part of its premiumization strategy. But there’s still room to grow and improve the products Unilever is known for, especially in the rapidly changing personal care space, so Patel shared how the company is working to strike that balance.
Keep reading here.—EC
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