The fulfillment sector has grown in lockstep with e-commerce because the growth in e-commerce has made logistics sexy. There has also been a heady rush into the industry because of what Amazon has done in the space.
“We’re moving really rapidly to the economy of now,” Erik Volkerink, CEO and co-founder of Trackonomy, told Retail Brew. “It really puts all the dimensions of a supply chain on steroids, from a speed and efficiency standpoint; [everything] needs to happen super fast.”
Over the last three years, fulfillment companies like ShipBob and Flexport have dealt with a lot of transformation in the supply chain. With the height of the Covid-19 pandemic in the past, these companies found other challenges to deal with in 2024, like the rising cost of doing business and a drastic increase in parcel volumes to be shipped. Experts told Retail Brew that for e-commerce deliveries, third-party logistics providers (3PLs), need to rethink the fundamentals, keeping shipments at the center of their universe.
Enter 3PLs: 3PLs handle fulfillment operations for the bulk of the brands that sell online across marketplaces like Amazon. Fulfillment operations in the world of e-commerce brands that earn average revenue anywhere between $10 million to $1 billion are dominated by 3PLs. Smaller brands selling online tend to do fulfillment in-house initially, but once they cross $100,000 in sales, they tend to opt for 3PLs, anecdotally.
“I’d say for a brand that does up to about a billion dollars in sales, it is very common to have all, or at least a significant share, of their fulfillment outsourced to a 3PL,” Matthew Hertz, founder and CEO of Third Person, an AI-powered platform for e-commerce brands or retailers to discover and connect with fulfillment partners, told Retail Brew.
The relationship between an e-commerce brand and its 3PL is “like a marriage,” Hertz said.
Keep reading here.—VC
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