Erin Cabrey
All is e-comm: When Scott first started with Urbanspace decades ago, he recalls wondering whether public markets would outlast the rise of online shopping. Fast forward to 2023, and the company this year is growing its business with its first online marketplace for its three holiday markets, Kewl Street, allowing consumers to shop online with a single shopping cart across select vendors at the three markets.
Scott said the idea came from the vendors themselves, who said they were seeing declining sales on some of the larger e-commerce sites due to the growing volume of businesses competing with one another.
The online platform also allows vendors to sell products they may not offer in their booths (they only have, at most, 12 square feet to work with) and allows the markets’ vendors to continue selling their products long after the kiosks come down. Brands currently on the site include condiment brand The Truffleist and jewelry maker Gabriela Ceballos.
“What we’re trying to dabble with is, how do you create some of the high touch and experience of an actual event with the convenience of digital shopping? And I think it’s a really important thing to be working on,” Scott noted.
It takes a village: Bryant Park is the last of the three markets to close on January 2, but Scott said by then he’ll already be thinking about next year’s holiday season. After decades of curating these holiday markets, he said the experience “doesn’t get tiring,” as it’s ultimately “about connecting with people.”
“Every year, they go up relatively quickly, and suddenly you look at this space that was a week before a plaza, and then suddenly, this little community of shops. It’s like this village got built in a week,” he said. “It’s just magical to see it transform that rapidly…There are always new people, and then old people you’ve known for a long time…It’s like having family over for dinner.”
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