Stores
Walgreens CEO says locking up merch hurts sales
“When you lock things up,” Tim Wentworth explained to analysts, “you don’t sell as many of them.”
Inventory
Stores
Why Joel Bines says locked display cases are ‘the single most customer unfriendly’ retail strategy
The author of The Metail Economy suggests a theft-prevention measure that shoppers will actually like.
Stores
We checked out CVS’s pilot program that lets shoppers unlock display cases with their phones
The chain declined to name the pilot stores. We found one.
Stores
Two in three shoppers won’t buy products in locked display cases
Most end up trying to find the product in another store, according to a Consumer World survey.
Stores
Dick’s predicts more shrinkage, while Target says losses may soon ‘plateau’
Retailers continue to struggle with theft, but some are more optimistic than others about the second half of 2023.
Operations
Why inventory management is so important for retailers
In 2021, 7.4% of retail sales were not realized due to out-of-stock items, which cost retailers $82 billion, per NielsenIQ data.
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