Stores
Before Ulta Beauty halted its Target expansion, Target employees saw problems first
Target’s high shoplifting rates and failure to adequately staff its Ultas may be contributing factors.
Labor
Marketing
Target once championed ‘racial justice’ frequently in press releases. It stopped two years ago.
Long before curtailing DE&I last month, the company started shying away from diversity terms.
Stores
Good news: Bonuses were bigger this year for retail workers
Bad news: Fewer got them.
E-Commerce
Why some retailers are paying commission for online sales
Store associates selling to e-commerce shoppers is the essence of an omnichannel strategy.
E-Commerce
‘Equality’ appeared 26 times in NRF’s Big Show schedule in 2022. This year? Not even once.
Like many retailers, the trade group is backing off DE&I terminology.
Stores
Why Joel Bines says locked display cases are ‘the single most customer unfriendly’ retail strategy
The author of The Metail Economy suggests a theft-prevention measure that shoppers will actually like.
Retail news that keeps industry pros in the know
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