Stores
Good news: Bonuses were bigger this year for retail workers
Bad news: Fewer got them.
Labor
E-Commerce
Why some retailers are paying commission for online sales
Store associates selling to e-commerce shoppers is the essence of an omnichannel strategy.
E-Commerce
‘Equality’ appeared 26 times in NRF’s Big Show schedule in 2022. This year? Not even once.
Like many retailers, the trade group is backing off DE&I terminology.
Stores
Why Joel Bines says locked display cases are ‘the single most customer unfriendly’ retail strategy
The author of The Metail Economy suggests a theft-prevention measure that shoppers will actually like.
Stores
More than 3 in 5 Americans won’t tip if they order standing up
Even the vast majority of tipped employees won’t tip while prone: Paylocity study.
Stores
Retail stores that collect tips rose 70% over the last five years
In the tipflation era, tipping at ice cream shops, bakeries, and coffee shops surged too, per Gusto.
Retail news that keeps industry pros in the know
Retail Brew delivers the latest retail industry news and insights surrounding marketing, DTC, and e-commerce to keep leaders and decision-makers up to date.
