Labor

Panelists on stage at an NRF Big Show panel in 2022, “The Achievable How: Implementing DE&I learnings inside your business.”
E-Commerce

‘Equality’ appeared 26 times in NRF’s Big Show schedule in 2022. This year? Not even once.

Like many retailers, the trade group is backing off DE&I terminology.

Andrew Adam Newman
Laundry detergent in a locked display case in a Target.
Stores

Why Joel Bines says locked display cases are ‘the single most customer unfriendly’ retail strategy

The author of The Metail Economy suggests a theft-prevention measure that shoppers will actually like.

Andrew Adam Newman
A customer is presented with a tablet with a tip screen.
Stores

More than 3 in 5 Americans won’t tip if they order standing up

Even the vast majority of tipped employees won’t tip while prone: Paylocity study.

Andrew Adam Newman
A man holds a tablet with tipping options from 15% to 30%.
Stores

Retail stores that collect tips rose 70% over the last five years

In the tipflation era, tipping at ice cream shops, bakeries, and coffee shops surged too, per Gusto.

Andrew Adam Newman
A grocery store worker wearing an apron pushes a cart filled with cardboard boxes.
Stores

Half of hourly employees plan to leave within the next year: survey

Managers say the biggest challenge in retaining employees is low wages, according to Legion.

Andrew Adam Newman
A worker sews American Giant T-shirts that will sell exclusively at Walmart in a Los Angeles sewing facility.
Stores

How American Giant managed to make a US-made $12.98 T-shirt for Walmart

It’s part of Walmart’s vow to spend $350 billion on products made or assembled in the US.

Andrew Adam Newman

Retail news that keeps industry pros in the know

Retail Brew delivers the latest retail industry news and insights surrounding marketing, DTC, and e-commerce to keep leaders and decision-makers up to date.