Marketing
Target once championed ‘racial justice’ frequently in press releases. It stopped two years ago.
Long before curtailing DE&I last month, the company started shying away from diversity terms.
Labor
Stores
Good news: Bonuses were bigger this year for retail workers
Bad news: Fewer got them.
E-Commerce
Why some retailers are paying commission for online sales
Store associates selling to e-commerce shoppers is the essence of an omnichannel strategy.
E-Commerce
‘Equality’ appeared 26 times in NRF’s Big Show schedule in 2022. This year? Not even once.
Like many retailers, the trade group is backing off DE&I terminology.
Stores
Why Joel Bines says locked display cases are ‘the single most customer unfriendly’ retail strategy
The author of The Metail Economy suggests a theft-prevention measure that shoppers will actually like.
Stores
More than 3 in 5 Americans won’t tip if they order standing up
Even the vast majority of tipped employees won’t tip while prone: Paylocity study.
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