Stores
Why Joel Bines says locked display cases are ‘the single most customer unfriendly’ retail strategy
The author of The Metail Economy suggests a theft-prevention measure that shoppers will actually like.
Labor
Stores
More than 3 in 5 Americans won’t tip if they order standing up
Even the vast majority of tipped employees won’t tip while prone: Paylocity study.
Stores
Retail stores that collect tips rose 70% over the last five years
In the tipflation era, tipping at ice cream shops, bakeries, and coffee shops surged too, per Gusto.
Stores
Half of hourly employees plan to leave within the next year: survey
Managers say the biggest challenge in retaining employees is low wages, according to Legion.
Stores
How American Giant managed to make a US-made $12.98 T-shirt for Walmart
It’s part of Walmart’s vow to spend $350 billion on products made or assembled in the US.
Operations
April’s notable retail C-suite hires and departures
GameStop, Ganni, and Crocs saw executive changes.
Retail news that keeps industry pros in the know
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