DTC
How Tote helps redirect online shoppers to stores’ fitting rooms
Retail brands using the technology report lower returns and heftier orders.
Returns
DTC
How optional upfront fees could help retail’s return-cost headache
With Offset from Loop, consumers can opt for a small fee at checkout rather than paying the full return fee later.
E-Commerce
Retailers say returns misbehavior is their biggest concern
It impacts them even more than supply-chain disruptions and high operational costs: Loop survey
Stores
How BinStar is turning other retailers’ returns into a thriving store concept
The Massachusetts-based chain is about to open its fourth store with an ethos of “loosely organized chaos.”
Operations
How retailers are solving return issues with reverse logistics solutions
Learn how retailers reduce return rates and transform returns from a headache into an opportunity, all while enhancing the customer experience and boosting efficiency.
E-Commerce
Why are some luxury shoppers getting empty boxes when shopping online?
Returns fraud has emerged as a popular culprit, but it is not the only one.
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