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Hot Topic: When you’re asked if you want a paper receipt at checkout, how do you respond?

At the mall, it’s where band tees are the only tees. In Retail Brew, it’s where we invite readers to weigh in on a trending retail topic.
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Retail news that keeps industry pros in the know

Retail Brew delivers the latest retail industry news and insights surrounding marketing, DTC, and e-commerce to keep leaders and decision-makers up to date.

In the US alone, paper receipts use ~3.7 million trees and 10 billion gallons of water annually, according to a 2022 report by Green America, and a bill before the California legislature seeks to address the issue, requiring businesses to offer consumers the option of an electronic receipt before printing one.

You tell us: When you’re asked if you want a paper receipt at checkout, how do you respond? Cast your vote here.

Circling back: Last week, we noted that an FDA panel has ruled that phenylephrine—the decongestant in OTC medications for allergies and colds including Benadryl Allergy Plus Congestion, Sudafed PE, and Vicks Sinex—is ineffective in tablet form. So we asked whether, given the ruling from the FDA panel, you thought brands with products that contain phenylephrine should proactively pull products from shelves, or wait for the FDA to make a final decision.

Your responses were nothing to sniff at. Most of you (63.8%) said that the brands should proactively pull products containing phenylephrine from shelves and not wait for the FDA to make a final decision. Another 34.5% of you said the brands should not proactively pull products containing phenylephrine until the FDA makes a final decision. Another 1.7% didn’t know, weren’t sure, or were just too congested to form an opinion.

Retail news that keeps industry pros in the know

Retail Brew delivers the latest retail industry news and insights surrounding marketing, DTC, and e-commerce to keep leaders and decision-makers up to date.