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Doordash is testing a new screen on its app that will warn customers they may have to wait longer for their food if they don’t tip, and the delivery app reports there’s been a “meaningful decrease” in non-tipping among consumers subjected to the screen.
You tell us: Do you think consumers who don’t tip when they order on delivery apps should face longer delivery times? Cast your vote here.
Circling back: Last week we told you about how, in an unusual move in the e-commerce era, HomeGoods recently stopped selling online to focus exclusively on its brick-and-mortar stores, and noted the strategy is not unprecedented among off-price stores; competitors Ross and Burlington Stores also lack e-commerce sites.
So we asked if, in an omnichannel era, you thought it was a sound retail strategy for some retail chains to have no online store. Most of you (63%) said yes, for some retail chains, it makes sense to forgo having an online store. Another 32.2% said no, every retail chain should give shoppers the option of purchasing online, while 4.4% did not know or weren’t sure.