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Hot Topic: Should brick-and-mortar stores carry used products alongside new ones?

Plus, readers weigh in on retail crime.
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Anna Gorbacheva/Getty Images

less than 3 min read

Retail news that keeps industry pros in the know

Retail Brew delivers the latest retail industry news and insights surrounding marketing, DTC, and e-commerce to keep leaders and decision-makers up to date.

We recently asked executives in the resale industry to predict the biggest trends for 2024, and one was that a retail brand’s resale program, which typically is relegated to a designated website online, will evolve to the point that more brick-and-mortar locations will carry used items alongside new ones.

You tell us: Should more brick-and-mortar retail locations carry used products alongside new ones, or continue to relegate resale items to a dedicated website? Cast your vote here.

Circling back: Last time, we told you about how the National Retail Federation (NRF) has removed a “mistaken” fact from a recent report claiming that organized retail crime (ORC) made up “nearly half” of inventory losses in 2021. Critics claim it’s part of a broader tendency among retailers and the media to overstate the problem of shoplifting crime rings.

So we asked, when it comes to shoplifting, if you thought retail leaders and the media are representing the problem accurately. Only 31% of you responded yes. The problem is being overstated, according to 44.8% of you, and understated, according to 19.5% of you, while 4.6% of you didn’t know or weren’t sure.

Retail news that keeps industry pros in the know

Retail Brew delivers the latest retail industry news and insights surrounding marketing, DTC, and e-commerce to keep leaders and decision-makers up to date.